Halland Institute - People and Organisational Development

Quality Assurance

A Quality Assurance Programme provides a structured approach to service evaluation. In a practical and very visible way, it demonstrates to service users and commissioners the standards of care provided by staff and their commitment to continuous quality improvement.

This brings a direct benefit to an organisation:

As service quality improves, so does an organisation’s reputation.

A QA programme provides evidence of proper scrutiny and safety, and enables an organisation to fulfill its quality monitoring obligations as laid down by the Care Quality Commission. Patients, residents, potential service users and commissioners can thus be reassured that regular review is undertaken to maintain best practice throughout the organisation. Furthermore, staff can be confident that they are competent providers of health or social care.

Within the limitations prescribed by time, budget and staff, Halland Solutions can facilitate the implementation of departmental QA programmes, enabling individual departments and the organisation at large to evaluate services on a regular basis.

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